Services

Business Process Outsourcing

Data Entry Service

• Data processing for hiragana, katakana, kanji or alphanumeric input can be handled using approximately 1,000 machines.

Image Entry Service

• FDES * (Faximage data entry system)
• This service combines our know-how of data entry, image processing and networking.

Office Processing Service

• Office operations related to data processing.
• All types of other work related to office operations can be assigned to us.
• (Office processing outsourcing)

D-MAT Service

• Data processing and operation onsite outsourcing.

Image Filing Service

Printing / Mailing Service

Data Cleaning / Cleansing Service

Contact Center Service

• Outbound and inbound services.

Campaign Management Service

• Support and handling of requests and inquiries from customers for a fixed period of time.

Clinical Data Management Service

Library Support Service

• AGLIO *

Billing / Collecting Data Processing And Fulfilment Service

End User Support Service

• Helpdesk, from consulting to full outsourcing.
• End user training service.
• System installation service.
• Insurance agent system / ERP system (SAP R/3)
• IT training service.

* Developed in-house.
All brand names and products are trademarks or registered trademarks of their respective companies.

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Software Solution

CRM (Customer Relationship Management) Solution

Database

• ADDRESS** Address master file.
• (Developed in house, received ISO 9001 certification on October 8, 1999)
• SCHOOL** Schools master file.
• N-BANC** Financial institutions code master file.
• Towns and village sections master file.

Customer Database Construction Tool

• AP-ORIGINAL** Address Hiragana / katakana / kanji conversion system.
• AP-REVERSE** Automatic coding system for Kanji addresses.
• AP-QUICK** Search system for addresses.
• AP-LIGHT** Easy input system.
• AP-COMPANY** Hiragana / katakana / kanji conversion system for company names.
• AP-PERSON** Hiragana / katakana / kanji conversion system for people's full names.
• AP-Search** Towns and village sections master file online search system for addresses.
• AP-GeoCoder** Towns and village sections master file 11digit code numbering title system.
• AP-Converter** Address cleansing system.
• Quick-Web** Internet customer registration subsystem.
• Quick-CTI** CTI system registration subsystem.
• NB-CODER** Coding system for financial institutions.

Data Cleansing tool

• TRILLIUM
• （The Japanese version was developed jointly with Harte-Hanks Data Technologies）

BI (Business Intelligence) Tool

• PowerPlay online analytical processing tool.
• Impromptu search reporting tool.

Others

• DOLPHIN 21 automatic search system for telephone numbers

ERP (Enterprise Resource Planning) Solution

ERP Package

• ERP LX (BPCS)
• SunSystem

Dr. series

• Dr.JINJI Expert** Human resource system
• Dr.KYUYO Expert** Payroll system

 

Others

EAI (Enterprise Application Integration) Tool

• ASTERIA

Security Tool

• SES (Secured entry system)

Oracle Database Management Tool

• Performance insight 5

** Developed in-house
Dr. is a registered trademark of AGREX INC.
All other brand names and products are trademarks or registered trademarks of their respective companies.

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Systems Integration

Consulting

• Enterprise consulting
• System consulting

System Development

• AS400, Large-size general purpose machines & client-server
• Web-server

Infrastructure Construction

Systems Outsourcing

• Hosting / housing service
• Systems maintenance, operation, administration service

Desktop Service (Technical Support)

• Hardware replacement, software installation, migration
• PC management service

System Operation Support Service

• Technical helpdesk
• Database diagnostic tuning
• Network diagnostic tuning
• Security solution

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